Workflow automation with MetaViewer provides you and your accounts receivable team full visibility to all documents - purchase orders, invoices, proofs of delivery, and payments - internally and externally.
By allowing your electronic and scanned documents to flow back and forth from customer to supplier via its customer portal, MetaViewer ensures a smooth order process and instant access to important information for improved customer satisfaction and easy dispute resolution.
Invite your customers to register on your MetaViewer Customer Portal and deliver your invoices to them electronically via email. This will eliminate costly postage, automate your invoicing process and dramatically improve your customer service. As a self-service process, from procure-to-pay, you and your customers can submit and exchange transaction documents electronically, system-to-system without scanning, rekeying or relying on OCR to read the imaged document.
Remember, with workflow automation from MetaViewer, everyone shares in the efficiencies of paperless AR, but you're in the driver's seat. You have total control over who has access to what. Notify your customers of the status of their transactions via the portal or email at any step during the process. Even let them review any pertinent documents on their own via the internet.
Paperless AR Benefits:
- Delivering invoices to customers 5 days earlier than previously
- Improving customer service
- Obtaining 100% first call effectiveness
- Decreasing Days Sales Outstanding (DSO)
- Improving Days Working Capital (DWC)
- Recovering your investment in less than 1 year