Profile:
- Professional Services
- $10 Billion annual revenues
- 59,000 employees
Solution Benefits:
- Mainframe Integration
- Human Resources
- Payroll
Financial institution makes a good investment.
After implementing MetaViewer's paperless financial workflow software solution Marsh and McLennan is saving 10,800 hours per year in time spent searching for payroll, benefits, and human resources information on microfiche. (Now that's a good investment!) Jim Delaware, Operations Manager for Marsh & McLennan Companies, Inc. (MMC) New York, New York, chose MetaViewer, a paperless document management solution that downloads information from the mainframe-based human resources system to a Windows NT server. The information can be accessed over the network, via internet and used to burn CD's that are distributed to remote offices. A key factor in the time savings is MetaViewer's unique full-text search feature that makes it possible to locate individual records in seconds.
MMC is a global professional services firm with annual revenues of approximately $10 billion. It is the parent company of Marsh, the world's leading risk and insurance services firm. Moe than 59,000 employees provide analysis, advice and transactional capabilities to clients in over 100 countries. MMC staff members need to access information regarding payroll and human resources in order to answer employee questions. Access to status information stored on the mainframe is frequently required by staff members in locations with no access to the mainframe.
When Delaware discovered the MetaViewer paperless document management solution from Metafile, he liked the fact that the system captured downloaded mainframe reports automatically, eliminating the need to assign an operator to this task. He also liked its unique search capability that makes it possible to locate individual records in seconds. After installation of the paperless financial workflow solution, users noticed immediate productivity gains.
"By eliminating the need to manually retrieve records from microfiche archives, I estimate that we save the full 10,000 plus hours per year that were previously spent on information retrieval. Besides saving time, we have greatly improved the security of these historical records."
~Jim Delaware
Operations Manager
Marsh & McLennan Co.
Read more about Marsh & McLennan's success.
