MetaViewer greatly improves the efficiency of all your AR processes, including order entry, credit facilitation, order processing, integrated e-invoicing, proof of delivery, dispute resolution, and collections management. One of the key elements of the MetaViewer Paperless Accounts Receivable solution is its ability to capture transaction information regardless of the external or internal source and standardize it for workflow approval, customer notification and customer self-service processes.  In other words no matter how the information is received, the system works exactly the same.

What's more, MetaViewer's automatic workflow routing and documentation helps ensure compliance for a wide range of requirements including Sarbanes-Oxley and HIPAA. MetaViewer creates an electronic "paper" trail for every transaction and notifies you when a document has changed, by whom, and where holdups may exist.

With MetaViewer everyone wins. Your customers get their questions answered quickly and efficiently. And your staff can focus on more important things than playing phone tag and chasing paper.

Electronic Order Capture

By far the most efficient way to capture orders from your customers is electronically.  This is MetaViewer's specialty.  Our entire philosophy is targeted not only at the more efficient handling of paper but at preventing paper from entering your organization in the first place.

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Electronic orders are easily received
and added to your order processing workflow.
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MetaViewer has several ways to make it easy for your customers to send you orders electronically. The MetaViewer Customer Self-Service Portal has a simple online registration and order submission process for your customers. The MetaViewer Email Order Capture automatically monitors a specially designated inbox and identifies and processes any orders submitted via email.

These solutions provide you with electronic orders that can be indexed with 100% accuracy without any need for letter openers, scanners or OCR software. This has the added bonus of saving you and your customers time and money spent processing and mailing paper.

Workflow

MetaViewer automated workflow routes orders to the appropriate desktops according to territory, order size, salesperson or any other criteria you choose.  Customers, distributors, account representatives, and managers can all be alerted via email as the order passes through various approval, escalation, or dispute steps.

ERP Integration

MetaViewer's application integration capabilities can be used to easily extract existing information from your financial applications and apply it to scanned images as indexing information, greatly reducing manual data entry and streamlining the process.  Once in the MetaViewer system, all pertinent documents can be retrieved automatically from specific areas of your business solutions.

Complete integration suites are available for Microsoft Dynamics, SAP, all Oracle products, all Infor products, Lawson, VAI and many more.

Metafile is a Microsoft Certified Gold Partner and Oracle partner.

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All pertinent information can be easily retrieved from your existing ERP solution.
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