Improving Vendor Relations: A Closer Look at VendorView
In every industry, relationships are vital to an organization's success. Whether it's the relationship with other departments, customers, partners or vendors, clear communication and collaboration is essential to building trust and rapport. This week, we want to take a look at one of our products, VendorViewTM, the MetaViewer Vendor Self-Service Portal, which has helped many of our customers facilitate online collaboration, visibility and communication.
In a paper-based accounting department, AP managers and suppliers often have to play unnecessary phone tag and spend countless hours searching for documents when completing transactions, checking status or resolving disputes. Implemented as an extension to the MetaViewer Paperless ERP solution, VendorView, provides suppliers with instant access to payment status, past and current invoices and other related transactional documents, essentially eliminating the need for unnecessary follow-up phone calls to the AP department.
In a business world where relationships are crucial to success, it is important for organizations to invest in technology that gives them the visibility and flexibility they need to stand apart among their competitors.
