Easing communication with vendors and customers
Whether it's with employees, customers, vendors or third-party industry colleagues, thriving organizations across all sectors are recognizing that communication is a key driver of success. This communication can even extend to the financial process, where transparency and visibility strengthen third-party relationships while streamlining the payment process.
One way this can be achieved is through the implementation of a vendor and customer portal that offers external business partners visibility into the status of their invoices, payments and shipments. Portals can provide an alternative to email for communication and collaboration between the company and its clients and suppliers. Portals can speed communication and resolution of issues and offer a self-service capability that reduces the number and complexity of calls from suppliers or customers, further improving productivity.
Download our latest whitepaper here to learn more about how portal technology can enhance visibility and strengthen communications and relationships with third-party business partners.